We is so sorry to hear that! Please get in touch with our Customer Care Team either by email at sales@benedetta.com or telephone at +1 (707) 665 - 3904 within 14 days of delivery with your order number and a list of the missing item(s).
Return Policy
We are unable to offer refunds, returns, or exchanges at this time. If you have a severe reaction or are sensitive to any product, we are happy to issue store credit for the value of the product(s), not including Shipping and Handling.
Benedetta, Inc. reserves the right to refuse any returns at any time.
I am Missing Item(s) in my Order
I Received a Package, but it Wasn’t My Order
We are so sorry for the mix up with your order! Please get in touch with our Customer Care Team either by email at sales@benedetta.com or telephone at +1 (707) 665 - 3904 within 14 days of delivery with your order number as well as the order number listed on the enclosed packing slip/invoice.
We’ll get YOUR order sent out asap!
I Received the Wrong Item(s)
If you receive the wrong item(s), we are so sorry for the mix up with your order! Please get in touch with our Customer Care Team either by email at sales@benedetta.com or telephone at +1 (707) 665 - 3904 within 14 days of delivery with your order number and a list of the missing item(s).
We’ll get YOUR order sent out asap!
I Received Damaged Item(s) in my Order
We do our best to get your order to you in perfect condition, but mistakes can occasionally happen. Please get in touch with our Customer Care Team either by email at sales@benedetta.com or telephone at +1 (707) 665 - 3904 within 14 days of delivery so that we may help you further.